At Outback Pumps, our team of expert technicians brings decades of experience across all machine brands, from premium names to original equipment manufacturer (OEM) and no-name Chinese models. We’re dedicated to delivering top-quality service and repairs for every brand, ensuring both reliability and long-term performance for all your equipment.
Our comprehensive expertise means we can tackle issues quickly and efficiently, saving you downtime and providing peace of mind. We also pride ourselves on adapting solutions to fit your unique needs, whether it’s a simple fix or a complete overhaul.
Some of the brands we cater to include Aussie Pumps, Spit Water, Karcher, BAR, Kerrick, Jetwave, Husqvarna, Gerni, and more—no job is too complex for our skilled team.
Servicing/Repairs
Service Department
Our service department is staffed by highly trained, experienced technicians—no guesswork here. You’ll be working with professionals who know the equipment inside and out. If we can’t fix it, no one can.
Service Programme and Logbook Servicing
We understand that your equipment is an important investment, which is why we offer a comprehensive service programme, including logbook servicing. After each service, we’ll stamp your logbook, and when it’s time for your next service, we’ll contact you, taking the guesswork out of maintenance. Regular servicing minimises downtime and prevents unnecessary breakdowns.
In-House Service and Repair
For all brands, we offer in-house service and repairs at our state-of-the-art workshop. We know that a machine offsite means lost productivity, so we guarantee a quick turnaround to get you back in action as fast as possible.
Onsite Service
Our mobile technicians can come to you for onsite service and repairs, perfect for those busy times when it’s difficult to bring your machine to us. Our vans are fully equipped and operated by skilled professionals, ready to handle anything from routine servicing to complex repairs. If we can’t complete the repair onsite, we’ll transport your machine to our workshop and return it to your location as soon as possible.
24/7 Emergency Breakdowns
Our technicians are on call 24/7, because we understand that some jobs can’t be left undone. If you experience a breakdown at any time, our emergency service is available to get you up and running as quickly as possible.
Satisfaction Guarantee
We stand by our work with a 100% satisfaction guarantee. At Outback Pumps, we don’t just repair or service your machine—we go the extra mile to make it look its best by cleaning it up and ensuring it’s in top presentation, as we believe appearance is important.
Sales
Customised Equipment Solutions
We work with a wide range of manufacturers to find the right pressure washing and cleaning equipment for your specific needs, and we can customise units to make them even more durable and fit for purpose. At Outback Pumps, we don’t just sell equipment—we take the time to understand whether you’re an owner-operator or if your employees will be using the machines. This insight allows us to suggest modifications to enhance durability and prevent breakdowns, particularly when used by teams who may be less cautious with the equipment.
Custom Fit-Outs
We offer custom fit-outs, including onsite installations at your factory, car wash, truck wash, and mobile setups. Our fit-outs cover ute setups, van installations, truck modifications, and custom-made purpose trailers, all tailored to your business operations.
Full Range of Accessories
From hoses and nozzles to complex specialty parts, we provide every accessory needed for your equipment. If we don’t have it in stock, we’ll source it—guaranteed.